SATO GL4XXE Manual de Serviço

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Página 1 - GL4xxe Service Manual

GL4xxe Service ManualGL4xxe seriesRead this Service Manual before and during the servicing of the above product. Keep this document handy for future r

Página 2 - O RADIO AND TV RECEPTION

Unit 1: IntroductionGL4xxe Series Service Manual1-4 THEORY OF OPERATIONWhen activated, media is fed past the print head by an integrated drive train

Página 3 - TABLE OF CONTENTS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-62 Power Management. This menu allows the power-save and sleep modes to be set. The value

Página 4 - TABLE OF CONTENTS (cont’d)

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-63 PGL EMULATION MODE (TABLE 4-10)MENU DESCRIPTIONPermits entry into the EMULATION Mode.

Página 5

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-64 This menu selects the character set used by the printer.Provides access to the desired

Página 6

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-65 Specifies which decimal code will be used as the Special Function Control Code (SFCC).

Página 7 - INTRODUCTION

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-66 Allows selection of whether the printer will ignore unformatted text. Example: With a

Página 8 - ABOUT THIS MANUAL

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-67 Allows printing of characters in different sizes with specified parameters and to sele

Página 9 - GENERAL DESCRIPTION

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-68 Adjust the leading and trailing character distance of PDF for UPC/EAN barcodes.The all

Página 10 - THEORY OF OPERATION

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-69 Allows the user to map the parameter DISK.• DISK = EFC - factory default. Expanded me

Página 11 - CONTROL FEATURES

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-70 Allows selection of control instructions command prefix.The allowable range is 1 to 25

Página 12 - GL4xxe Series Service Manual

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-71 Label Buffer Size. This option allows the label buffer size to be set. The buffer is u

Página 13 - TECHNICAL DATA

Unit 1: IntroductionGL4xxe Series Service Manual1-5 CONTROL FEATURESThe large LCD screen and large tactile buttons allow quick operation by the oper

Página 14 - Unit 2: Technical Data

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-72 Field Block Width Adjustment. This command allows the user to increase or decrease the

Página 15 - REGULATORY

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-73 Is the menu selection screen for the EMUALTION Mode.This menu determines if the DGL pa

Página 16 - CHARACTER FONT CAPABILITIES

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-74 Selects how the printer will interpret measurements.• Imperial - factory default. Amer

Página 17 - BARCODE CAPABILTIES

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-75 Determines whether the print intensity commands processed by the printer will be those

Página 18 - SPECIFICATIONS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-76 Is the menu selection screen for the EMULATION Mode.Allows the selection of how the pr

Página 19 - INTERFACE SPECIFICATIONS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-77 Special Function Control Code. These codes are specific to the delimiters of separate

Página 20 - SUPPORTED PROTOCOLS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-78 Defines which media mode TGL will operate on receipt of a ‘D’ (strip mode) from the is

Página 21 - READY/BUSY INTERFACE SIGNALS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-79 Allows the selection of the specific emulation to be selected from a list.The allowabl

Página 22 - IEEE1284 PARALLEL INTERFACE

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-80 Select whether the data sent to the printer is translated as standard ASCII or EBCDIC.

Página 23 - Table of IEEE1284 signals

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-81 Top-Of-Form Set Command. This menu defines if the <ESC>SIF command which sets th

Página 24

Unit 1: IntroductionGL4xxe Series Service Manual1-6 This page is left blank intentionally

Página 25 - UNIVERSAL SERIAL BUS (USB)

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-82 This menu saves the current state of the printer to flash memory. The pages, formats,

Página 26 - SOFTWARE SPECIFICATIONS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-83 Allows verification of proper printer operation and print quality through the selectio

Página 27 - 802.11G WIRELESS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-84 Is an informational screen that displays that the error log is clearing.Is an informat

Página 28 - ALL INTERFACES

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-85 Is an informational screen that displays the print head resolution in stalled in dots

Página 29 - ERROR PROCESS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-86 Is the menu selection screen for the Printer Management Mode.SATO Net Connect Port. Al

Página 30 - BCC ERROR PROCESS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-87 This menu disables the serial port.Allows setting the baud rate for the serial interfa

Página 31 - CHARTS AND DIAGRAMS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-88 QUICK MENUS (TABLES 4-17 THROUGH 4-20)MENU DESCRIPTIONIndicates the printer has been

Página 32 - PRINT SETUP DIMENSIONS

Unit 6: TroubleshootingGL4xxe Series Service Manual6-1 TROUBLESHOOTING• Error Troubleshooting• Troubleshooting Table• Interface Troubleshooting• Tes

Página 33 - LABEL PRINT DIRECTION

Unit 6: TroubleshootingGL4xxe Series Service Manual6-2 ERROR TROUBLESHOOTINGERROR MESSAGESDISPLAY EXPLANATION SOLUTIONThe printer could not find any

Página 34 - LABEL ADJUSTMENT DIAGRAM

Unit 6: TroubleshootingGL4xxe Series Service Manual6-3 Printer contains an 32MB EFC and the firmwareattempted to access beyond its limit.Contact an

Página 35 - READY/BUSY TIMING CHARTS

Unit 2: Technical DataGL4xxe Series Service Manual2-1 TECHNICAL DATA• Physical Characteristics•Power• Environmental•RoHS• Processing• Command• Inter

Página 36 - X-ON/X-OFF TIMING CHARTS

Unit 6: TroubleshootingGL4xxe Series Service Manual6-4 A Flash Write failed to complete. Try downloading again or contact an authorizedcustomer serv

Página 37 - Unit 4: Charts And Diagrams

Unit 6: TroubleshootingGL4xxe Series Service Manual6-5 An interim message displays while the printerdiscards host data it cannot use because a fault

Página 38

Unit 6: TroubleshootingGL4xxe Series Service Manual6-6 Media was not installed or has run out.A break in media has occurred.Media was not correctly

Página 39 - CONFIGURATION

Unit 6: TroubleshootingGL4xxe Series Service Manual6-7 Failed tag. Error displays in STOP modecausing the printer to halt.Initiate reprint of the la

Página 40 - PRINTER CONFIGURATION

Unit 6: TroubleshootingGL4xxe Series Service Manual6-8 TROUBLESHOOTING TABLETROUBLESHOOTING TABLEIMAGE VOIDSDirty print head. Clean print head.Damag

Página 41 - CONFIGURATION MODES

Unit 6: TroubleshootingGL4xxe Series Service Manual6-9 NO PRINTED IMAGEPrint head is disconnected. Ensure print head wiring harness is connected on

Página 42 - CONFIGURATION MODE

Unit 6: TroubleshootingGL4xxe Series Service Manual6-10 INTERFACE TROUBLESHOOTINGThis chapter provides a checklist for the various interface types.

Página 43 - ADVANCED MODE

Unit 6: TroubleshootingGL4xxe Series Service Manual6-11 LAN ETHERNET INTERFACECHK TROUBLESHOOTING STEPEnsure the interface has been correctly config

Página 44

Unit 6: TroubleshootingGL4xxe Series Service Manual6-12 TEST PRINT TROUBLESHOOTINGChapter provides instruction on special printing to identify and r

Página 45 - SERIAL INTERFACE MODE

Unit 6: TroubleshootingGL4xxe Series Service Manual6-13 Figure 6-2, Sample Test LabelNOTE: The only print problem that the following sample test lab

Página 46 - PARALLEL INTERFACE MODE

Unit 2: Technical DataGL4xxe Series Service Manual2-2 PHYSICAL CHARACTERISTICSWidth 10.75 Inches (271 mm)Height 12.00 Inches (305 mm)Depth 18.00 Inc

Página 47 - CENTRONICS INTERFACE MODE

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-1 REPLACEMENTPROCEDURES•Print Head• Platen Rollers• Label Sensors•Main PCB • Operational

Página 48

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-2 REPLACEMENT PROCEDURESThis unit provides in-depth instruction on all primary component

Página 49

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-3 PLATEN ROLLER REPLACEMENTThe printer’s platen roller is considered to be a high-wear c

Página 50

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-4 LABEL SENSOR REPLACEMENTSThe Gap and I-Mark sensors assemblies may need replacement if

Página 51 - PGL EMULATION MODE

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-5 3. Disconnect the sensor cable set (1).4. Reinstall the L-shaped SP tension plate (3)

Página 52 - ZGL EMULATION MODE

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-6 MAIN PCB REPLACEMENTThe main circuit board is the primary brain-center for all printer

Página 53 - DGL EMULATION MODE

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-7 OPERATION PANEL PCB REPLACEMENTThis circuit board provides the user interaction functi

Página 54 - TGL EMULATION MODE

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-8 POWER SUPPLY REPLACEMENTThe power board contains the printers transformers, relays, et

Página 55 - IGL EMULATION MODE

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-9 STEPPER MOTOR DRIVER PCB REPLACEMENTThe power board contains the printers transformers

Página 56 - DIAGNOSTICS MODE

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-10 TIMING BELT REPLACEMENTBefore proceeding, remove the Left-Hand Cover as detailed in F

Página 57 - PRINTER MANAGEMENT MODE

Unit 2: Technical DataGL4xxe Series Service Manual2-3 SENSINGGap Position & Sensitivity AdjustableReflective Eye-Mark Position & Sensitivity

Página 58 - MISC QUICK MENUS

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-11 4. Remove the pan head machine screw (4) to release the spring marked as item (5) in

Página 59 - KEY LOCK/UNLOCK

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-12 RIBBON-WINDING BELT REPLACEMENTBefore proceeding with the replacement, remove the Lef

Página 60 - MENU DEFINITION TABLES

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-13 4. To remove the second belt, marked (10) in Figure 7-9b, remove the platen roller (8

Página 61 - USER MODE (TABLE 4-1)

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-14 RIBBON SENSOR REPLACEMENTBefore proceeding with the replacement, remove the Left-Hand

Página 62

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-15 HEAD-OPEN SENSOR REPLACEMENTThe head-open sensor disables the printer if the print he

Página 63

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-16 RIBBON BOSS/TORQUE LIMITER Before proceeding, remove the Left-Side Cover and follow t

Página 64

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-17 RIBBON BOSS/TORQUE LIMITER (CONT’D)Figure 7-12b, Ribbon Feed Torque Limiter Replaceme

Página 65

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-18 MEMORY CARTRIDGE REPLACEMENT1. Make sure the printer is OFF. Lift up the Right-Han

Página 66

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-19 INTERFACE BOARD REPLACEMENTThe rear side of the printer contains an empty slot for an

Página 67 - ADVANCED MODE (TABLE 4-3)

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-20 CUTTER KIT REPLACEMENTA separate Installation Guide is available for the installation

Página 68

Unit 2: Technical DataGL4xxe Series Service Manual2-4 CHARACTER FONT CAPABILITIESMATRIX FONTSXU 5 dots W x 9 dots H (Helvetica)XS 17 dots W x 17 dot

Página 69

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-21 REAL-TIME CLOCK REPLACEMENTBefore proceeding, make sure that the printer is OFF.1.

Página 70

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-22 CUTTER-OPEN SENSOR REPLACEMENTThe sensor on the optional Cutter unit may require repl

Página 71

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-23 DISPENSER (EASY PEEL KIT) INSTALLATIONA separate Quick Installation Guide is availabl

Página 72

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-24 DISPENSOR LABEL SENSOR REPLACEMENTAfter removing the optional dispenser unit from the

Página 73

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-25 INTERNAL REWINDER FRONT COVER REMOVALThe Internal Rewinder (or Internal Rewinder with

Página 74

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-26 INTERNAL REWINDER SIDE COVER REMOVAL The Left-Hand bottom side cover of the Internal

Página 75

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-27 INTERNAL REWINDER RETRACTION BASE-PLATE REMOVALThe ribbon-end sensor informs the oper

Página 76

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-28 INTERNAL REWINDER ROLLER DRIVER BELT REPLACEMENTBefore you can access the driver belt

Página 77

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-29 INTERNAL REWINDER TIMING BELT REPLACEMENTBefore you can access the rewinder’s timing

Página 78

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-30 INTERNAL REWINDER TORQUE LIMITER REPLACEMENTThe torque limiter on the internal rewind

Página 79

Unit 2: Technical DataGL4xxe Series Service Manual2-5 Two DimemsionalQR CodeData MatrixMaxi CodePDF417Micor PDF417Synthetic SymbolRatios 1:2, 1:3, 2

Página 80 - Buffer Size in K

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-31 INTERNAL REWINDER FEED ROLLER REPLACEMENTThe fuse is wired to the power receptacle th

Página 81

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-32 INTERNAL REWINDER MICRO SENSOR REPLACEMENTThe internal rewinder with dispenser unit,

Página 82

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-33 INTERNAL REWINDER RETRACTION SENSOR REPLACEMENTThe internal rewinder’s retraction sen

Página 83

Unit 7: Replacement ProceduresGL4xxe Series Service Manual7-34 INTERNAL REWINDER PAPER LOAD SENSOR REPLACEMENTThe sensor (4) can be removed and repl

Página 84

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-1CHECKING / ADJUSTMENTPROCEDURES • Performing Test Prints for Checking• Print Hea

Página 85

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-2PERFORMING TEST PRINTSPerforming printer diagnostics requires you to enter the D

Página 86

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-3RESETTING PRINT HEAD DATAThe print head stores a log of operation and performanc

Página 87

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-4PERFORMING FACTORY TEST PRINTSPerforming a Factory Test Print requires you to en

Página 88

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-5SETTING THE LCD CONTRASTPerforming a Factory Test Print requires you to enter th

Página 89

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-6UPDATING THE PRINTER FIRMWAREPerforming a firmware update is done as follows:1.

Página 90 - INTERFACES

Unit 3: Interface SpecificationsGL4xxe Service Manual3-1 INTERFACESPECIFICATIONS• RS232C High-Speed Serial Interface• IEEE1284 Parallel Interface• U

Página 91

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-7I-MARK / GAP SENSOR ADJUSTMENTSThis sensor adjustment regulates penetrating abil

Página 92

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-8THERMAL TRANSFER / DIRECT THERMAL MODE ADJUSTMENTThe printer is shipped from the

Página 93

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-9HEAD OPEN SENSOR CHECKINGThis sensor detects the situation in which the print he

Página 94

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-10PRINT DARKNESS ADJUSTMENTPrint darkness on the GL4xxe series printers can be se

Página 95

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-11PITCH OFFSET ADJUSTMENTS (TEAR-OFF/CUTTER/DISPENSE)To perform adjustments to th

Página 96

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-12PITCH SENSOR POSITION ADJUSTMENTWith normal labels in use, the pitch sensor’s f

Página 97

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-13PRINT OFFSET ADJUSTMENTTo perform adjustments to the print offset, follow the p

Página 98

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-14PRINT HEAD ALIGNMENTPrint head position has a direct impact on print quality. T

Página 99

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-15PRINT HEAD PRESSURE SETTINGPrint head pressure affects the pressure applied aga

Página 100 - MENU DESCRIPTION

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-16PRINT HEAD PRESSURE BALANCE SETTINGPrint head pressure balance adjustment allow

Página 101 - EMULATION

Unit 3: Interface SpecificationsGL4xxe Service Manual3-2 INTERFACE SPECIFICATIONSThis unit presents the printer interface types and their specificat

Página 102

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-17RIBBON TENSION ADJUSTMENTThis adjustment is performed to remove ribbon wrinkles

Página 103

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-18TIMING BELT ADJUSTMENTSAfter replacing or cleaning timing belts (see “TIMING BE

Página 104

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-19TIMING BELT ADJUSTMENTS (CONT’D)If the procedure of the previous section (tensi

Página 105

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-20SIMPLE DISPENSER ADJUSTMENTThis simple dispenser can be adjusted via a potentio

Página 106

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-21GLOSSARYGLOSSARYAC (Alternating Current) Electrical current that reverses its d

Página 107

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-22Bore A hole in, or through something.Bytes A collection of 8 bits used in the b

Página 108

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-23DiodeAllows current to flow in one direction but not the other to protect sensi

Página 109

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-24Factory ProgrammingRelative to RFID, the programming of information into a tag

Página 110

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-25KeyThe button on a panel that may be pressed to send an electrical signal to in

Página 111

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-26Modulation In RFID, the methods of altering carriers in order to transmit the e

Página 112

SATO America, Inc. 10350 Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644-1

Página 113

Unit 3: Interface SpecificationsGL4xxe Service Manual3-3 SUPPORTED PROTOCOLSThe SATO GL4XX can use interface and protocol listed below. List of Prot

Página 114

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-27Print HeadThe device on a direct thermal or thermal transfer printer containing

Página 115

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-28RFID TagsA system of finding the position or location of assets. A microchip at

Página 116

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-29Simultaneous To take place at the same time.Sleeve A thin hollow material that

Página 117

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-30Troubleshoot The act of locating the source of a problem or problems.Two-Dimens

Página 118

Unit 8: Checking/Adjustment ProceduresGL4xxe Series Service Manual8-31This page is left blank intentionally

Página 119

Unit 3: Interface SpecificationsGL4xxe Service Manual3-4 RS232C HIGH-SPEED SERIAL INTERFACEThis High Speed Serial Interface is a standard connection

Página 120 - Save state*

Unit 3: Interface SpecificationsGL4xxe Service Manual3-5 IEEE1284 PARALLEL INTERFACEThe parallel interface is a standard connection in the GL4xxe se

Página 121

Unit 3: Interface SpecificationsGL4xxe Service Manual3-6 Host Clock / nWrite. Driven by the host. Data is transferred from the host to the printer.

Página 122 - Error Log Clear

Unit 3: Interface SpecificationsGL4xxe Service Manual3-7 nData Available / nPeripheral Request. Driven by the printer. Indicates the printer has enc

Página 123

Unit 3: Interface SpecificationsGL4xxe Service Manual3-8 UNIVERSAL SERIAL BUS (USB)The Universal Serial Bus (USB) interface is a standard connection

Página 124

Unit 3: Interface SpecificationsGL4xxe Service Manual3-9 LOCAL AREA NETWORK (LAN) ETHERNETA Local Area Network (LAN) interface is an optional Plug-I

Página 125

Unit 3: Interface SpecificationsGL4xxe Service Manual3-10 802.11G WIRELESS The wireless print server provides easy printer interface with 802.11g Wi

Página 126

Unit 3: Interface SpecificationsGL4xxe Service Manual3-11 ALL INTERFACESRECEIVE BUFFERThe data stream is received from the host to the printer one jo

Página 127 - TROUBLESHOOTING

Unit 3: Interface SpecificationsGL4xxe Service Manual3-12 RECEIVE BUFFER CONTROLCauses For Receive Buffer Near Full Receive buffer near full occurs

Página 128 - ERROR TROUBLESHOOTING

iTABLE OF CONTENTS1 INTRODUCTIONAbout this Manual...

Página 129 - ERROR MESSAGES

Unit 3: Interface SpecificationsGL4xxe Service Manual3-13 PRINT PROCESS(Figure 3-5d)COMMAND PROCESS(Figure 3-5e)BCC ERROR PROCESS(Figure 3-5f)STATUS

Página 130

Unit 4: Charts And DiagramsGL4xxe Service Manual4-1CHARTS AND DIAGRAMS• Print Setup Dimensions• Label Reference Position Diagram• Label Adjustment Di

Página 131

Unit 4: Charts And DiagramsGL4xxe Service Manual4-2PRINT SETUP DIMENSIONSFigure 4-1, Print Setup DimensionsPrint HeadDispenserInvalid Area for Print0

Página 132

Unit 4: Charts And DiagramsGL4xxe Service Manual4-3LABEL REFERENCE POSITIONFigure 4-2, Label Reference Position DiagramLABEL PRINT DIRECTIONREFLECTIV

Página 133

Unit 4: Charts And DiagramsGL4xxe Service Manual4-4LABEL ADJUSTMENT DIAGRAMFigure 4-3a, Standard Position (Gap Sensor)Figure 4-3b, Dispense Position

Página 134 - TROUBLESHOOTING TABLE

Unit 4: Charts And DiagramsGL4xxe Service Manual4-5READY/BUSY TIMING CHARTSFigure 4-4a, Single-Item Buffer Timing ChartsFigure 4-4b, Multiple-Item Bu

Página 135 - SMEARED PRINT IMAGES

Unit 4: Charts And DiagramsGL4xxe Service Manual4-6X-ON/X-OFF TIMING CHARTSFigure 4-5a, Single-Item Buffer Timing ChartFigure 4-5b, Multiple-Item Buf

Página 136 - INTERFACE TROUBLESHOOTING

Unit 4: Charts And DiagramsGL4xxe Service Manual4-7SESSION CONNECT/DISCONNECT DIAGRAMFigure 4-6, Session connect/Disconnect Diagram

Página 137 - CENTRONICS INTERFACE

Unit 4: Charts And DiagramsGL4xxe Service Manual4-8This page is left blank intentionally

Página 138 - TEST PRINT TROUBLESHOOTING

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-1 PRINTERCONFIGURATION• Printer Configuration• Configuration Modes• Menu Definition Table

Página 139 - Figure 6-2, Sample Test Label

iiTABLE OF CONTENTS (cont’d)6 TROUBLESHOOTINGError Troubleshooting...

Página 140 - PROCEDURES

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-2 PRINTER CONFIGURATIONThis unit provides in-depth instruction on printer configuration f

Página 141 - REPLACEMENT PROCEDURES

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-3 CONFIGURATION MODESThis chapter provides an overview of the various configuration modes

Página 142 - PLATEN ROLLER REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-4 CONFIGURATION MODEThe Configuration Mode is a set of menus that allows the operator to

Página 143 - LABEL SENSOR REPLACEMENTS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-5 ADVANCED MODEThe Advanced Mode is provided to make basic printer operational adjustment

Página 144

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-6 Figure 4-3b, Advanced Mode Continued Standard Chars. 340* Max Cached Char 01 KBytes*Vie

Página 145 - MAIN PCB REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-7 SERIAL INTERFACE MODEThis chapter provides the programming sequences required for RS232

Página 146

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-8 PARALLEL INTERFACE MODEThis chapter provides the programming sequences required for IEE

Página 147 - POWER SUPPLY REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-9 CENTRONICS INTERFACE MODEThis chapter provides the programming sequences required for C

Página 148 - PCB during reassembly

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-10 UNIVERSAL SERIAL BUS (USB) INTERFACE MODEThis chapter provides the programming sequenc

Página 149 - TIMING BELT REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-11 LOCAL AREA NETWORK (LAN) INTERFACE MODEThis chapter provides the programming sequences

Página 150

iiiTABLE OF CONTENTS (cont’d)8 CHECKING / ADJUSTMENT PROCEDURESPerforming Test Prints...

Página 151

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-12 WIRELESS LOCAL AREA NETWORK (WLAN) INTERFACE MODEThis chapter provides the programming

Página 152

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-13 PGL EMULATION MODEThis chapter provides the programming sequences required to correlat

Página 153 - RIBBON SENSOR REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-14 ZGL EMULATION MODEThis chapter provides the programming sequences required to correlat

Página 154 - HEAD-OPEN SENSOR REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-15 DGL EMULATION MODEThis chapter provides the programming sequences required to correlat

Página 155 - RIBBON BOSS/TORQUE LIMITER

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-16 TGL EMULATION MODEThis chapter provides the programming sequences required to correlat

Página 156 - Note the

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-17 IGL EMULATION MODEThis chapter provides the programming sequences required to correlat

Página 157 - MEMORY CARTRIDGE REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-18 DIAGNOSTICS MODEThis set of menu screens allows for the confirmation of various printe

Página 158 - INTERFACE BOARD REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-19 PRINTER MANAGEMENT MODEThis chapter provides the programming sequences required to con

Página 159 - CUTTER KIT REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-20 MISC QUICK MENUSThe flow charts in this chapter provide quick access to certain printe

Página 160 - REAL-TIME CLOCK REPLACEMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-21 SOFT RESETReboots the printer back to an online state. If the reset is performed durin

Página 161

ivThis page is left blank intentionally

Página 162 - Original front cover

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-22 MENU DEFINITION TABLES USER MODE (TABLE 4-1)MENU DESCRIPTIONPermits entry into the USE

Página 163

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-23 Specifies the distance to advance or retract the print image on the label to determine

Página 164

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-24 This setting changes the vertical base reference point for the current label job and a

Página 165

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-25 Allows selection of the manner of determining the speed of media movement during non-p

Página 166

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-26 When enabled and the amount of ribbon remaining on the supply spindle is approximately

Página 167

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-27 Is the menu selection screen for the CONFIGURATION Mode.This menu allows up to eight u

Página 168

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-28 This menu set is used to print a list of various stored printer configurations. It is

Página 169

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-29 This menu screen permits the designation of the desired file name. Use the arrow keys

Página 170 - Figure 7-26, Replacement

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-30 Is the premiere menu screen of the Advanced Mode. Allows scrolling and selection of it

Página 171

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-31 Allows selection of special media modes when the Continuous option is chosen as the Me

Página 172

Unit 1: IntroductionGL4xxe Series Service Manual1-1 INTRODUCTION• About This Manual• General Description• Theory Of Operation• Operational Features

Página 173

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-32 This feature provides a graphical printout showing the relationship of the Paper-Out T

Página 174 - CHECKING / ADJUSTMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-33 This option selects the port for the Return Status Commands (i.e., ~STATUS (PGL) and ~

Página 175 - PERFORMING TEST PRINTS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-34 Extended Memory Card - Flash File System• Overwrite Files - factory default. This opti

Página 176 - RESETTING PRINT HEAD DATA

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-35 Is the sub-menu of the Set Lock Key feature.When this menu is displayed, simultaneousl

Página 177

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-36 This menu entry permits the thickness or font weight of extra bold text fonts to be ad

Página 178 - SETTING THE LCD CONTRAST

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-37 This menu sets a value that when exceeded by the output of the media sensor, is recogn

Página 179 - UPDATING THE PRINTER FIRMWARE

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-38 Head Automatic Calibration. Allows selection of whether the printer performs a media c

Página 180

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-39 Determines if the Label Length value set in the Media Setup menu is used during Run Au

Página 181

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-40 Is the menu selection screen for the INTERFACES Mode.Determines whether the print data

Página 182 - HEAD OPEN SENSOR CHECKING

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-41 Is the main menu screen for the Host Interface option of the INTERFACES mode. There ar

Página 183 - PRINT DARKNESS ADJUSTMENT

Unit 1: IntroductionGL4xxe Series Service Manual1-2 ABOUT THIS MANUALThis manual is laid out consistent with the product discussed and provides all

Página 184

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-42 Allows the serial interface protocol type to be selected to meet host interface requir

Página 185 - Gap Sensor position

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-43 When the printer is printing data from a host and a second job is received by the prin

Página 186 - PRINT OFFSET ADJUSTMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-44 This option is for the Series1 protocol. After receiving a poll character, the printer

Página 187 - PRINT HEAD ALIGNMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-45 Determines whether the print data code will be deleted. Hexadecimal graphic data will

Página 188 - PRINT HEAD PRESSURE SETTING

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-46 Is the menu selection screen for the Parallel Port option of the INTERFACES mode.This

Página 189

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-47 Top-Of-Form Action. When enabled, the printer will feed out the job in process when th

Página 190 - RIBBON TENSION ADJUSTMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-48 Block-Check-Code Algorithm Check. Only available when Status 5 is selected for Bi-Comi

Página 191 - TIMING BELT ADJUSTMENTS

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-49 Is typically for a line-printer and should not normally be enabled. Is used for legacy

Página 192

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-50 This feature is used to prevent a host computer from timing out because the parallel i

Página 193 - SIMPLE DISPENSER ADJUSTMENT

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-51 Is the menu selection screen for the INTERFACES Mode.Determines whether the print data

Página 194 - GLOSSARY

Unit 1: IntroductionGL4xxe Series Service Manual1-3 GENERAL DESCRIPTIONSATO’s GL4xxe series printers are competitively-priced 4-inch Direct-Thermal

Página 195

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-52 Communication Protocol. Selects the mode of Bi-Directional communications. In most cas

Página 196

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-53 Is the menu selection screen for the INTERFACES Mode.Determines whether the print data

Página 197

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-54 Communication Protocol. Selects the mode of Bi-Directional communications. In most cas

Página 198

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-55 Is a transitional screen that allows entry into the Net BIOS Protocol menu.Allows dete

Página 199

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-56 This menu allows the IP Address to be set for the TCP/IP protocol in four three-digit

Página 200

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-57 Is the menu selection screen for the INTERFACES Mode.Determines whether the print data

Página 201

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-58 Communication Protocol. Selects the mode of Bi-Directional communications. In most cas

Página 202

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-59 Determines how the printer and/or NIC card respond when a job has been completed. Thed

Página 203

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-60 This menu allows the Subnet Mask for the TCP/IP protocol to be set in four three-digit

Página 204

Unit 5: Printer ConfigurationGL4xxe Series Service Manual5-61 Allows selection of the way the wireless option communicates.• Infrastructure - factor

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